Trusted Choice Box Office Info

TRUSTED CHOICE BOX OFFICE

Cross Insurance Arena's Trusted Choice Box Office is located in the main ticket lobby and may be accessed from either the Free Street entrance or Bath Savings Spring Street entrance. All advance ticket sales will take place in this location. A new satellite Trusted Choice Box Office, located just inside the new Cross Insurance Entrance at the corner of Center Street and Spring Street, will be open on select events for walk-up ticket sales. Will Call is located in the Trusted Choice Box Office in the main ticket lobby.

TRUSTED CHOICE BOX OFFICE HOURS

Monday - Friday - 9:00am to 4:00pm
Saturday - Closed (Open on event days)
Sunday - Closed (Open on event days)
On event days, the Box Office will be open straight through until the start of the event.  For event day hours call, the Trusted Choice Box Office.  

Call the Trusted Choice Box Office Directly: 207.775.3458

ADMINISTRATION OFFICE

Cross Insurance Arena Administration Office is located at Street level just inside the Free Street Entrance.

 

FOR YOUR PROTECTION

Please be aware that the ONLY authorized ticket selling agencies for Cross Insurance Arena events are the Cross Insurance Arena Trusted Choice Box Office and any licensed Ticketmaster location. The only authorized charge-by-phone number is the Cross Insurance Arena at 207-775-345. The only authorized website is ticketmaster.com

REFUND POLICY

Please remember that tickets for Cross Insurance Arena events may not be refunded or exchanged. This includes instances of inclement weather. Event information in this website will be updated as frequently as possible. However, events are subject to change without notice.

GROUP DISCOUNTS

Group discounts are available for many events. Group size and actual discount varies depending on the show. For more information, please call our Group Sales Department at 207-791-2235.

CREDIT CARDS

Cross Insurance Arena's Trusted Choice Box Office welcomes MASTERCARD, VISA, AMEX and DISCOVER as forms of payment. Personal checks are accepted up to seven business days prior to an event. There is a $20 charge for all returned checks. Personal checks cannot be accepted for General Admission events. On occasion, the Cross Insurance Arena's Trusted Choice Box Office is required to accept cash only at the ticket window on the first day of a ticket sale. Several ATMs are located in the Cross Insurance Arena for your convenience.

TICKET INFORMATION

Tickets for Cross Insurance Arena events are available at our Trusted Choice Box Office and all Ticketmaster locations. There is not a service charge for tickets bought in person at the Trusted Choice Box Office. Tickets may be charged by phone by calling the Cross Insurance Arena at 207-775-3458 . Service charges apply on all phone orders, outlet and online sales.

To purchase tickets online, click here! Specific seat availability is not an option over the phone.  Please contact our Trusted Choice Box Office at 207-775-3458 for accessible seating. The Cross Insurance Arena is fully ADA compliant.

Reserved Seat Ticketing: A reserved seat ticket guarantees a patron specific seat in a specific seating location. The specific seat location is printed on each ticket. All patrons occupying a seat must have a ticket for that designated seat.

General Admission Ticketing: A General Admission ticket for the floor is required to access that area. Wristbands will be issued for all floor access tickets and will not be permitted in the elevated seating area.  There may be separate entry doors for floor access/wristbands. The number of patrons permitted access to the floor for a GA show will be determined by State Fire Code and may vary by event. General Admission elevated seats are required for the bowl seating and will not be allowed access to floor areas. There may be separate entry doors for elevated General Admission tickets. The numbers printed on the ticket do not refer to any specific location but only to the order in which the tickets were printed.

 

 

  • Tonight @ 8PM! ✨Light✨ up your holidays and join Christmas’ favorite couple, Ellen and Clark Griswold for this virtual salute to the holiday classic, National Lampoon’s Christmas vacation. 
[LINK IN BIO FOR TIX]
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Chevy Chase (Clark) and Beverly D’Angelo (Ellen) lead audiences through this live event as they share fan-favorite clips from the movie, reveal their favorite memories from the making of the Vacation franchise and answer your questions in a live audience Q & A.      
  • Are you shopping local today? Go ahead- plug your favorite #smallbiz in the comments👇
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📸@anthonydibiasephotography
#portlandbuylocal #portlandme #portlandmaine #portlandoldport #portlandfoodmap #visitportland      
  • All @marinersofmaine Holiday Packs will have tickets DOUBLED when purchased today 7am-11pm! If that wasn’t enough get 25% off all merchandise, novelties, hats and jerseys all day long when you use the promo code FRIDAY at checkout!      
  • What are you #thankful for this year?      
  • In light of COVID-19’s continued impact across the North East region, the @ECHLHockey announced Wednesday that each of the six teams in the North Division - including the @MarinersOfMaine– will be suspending the 2020-2021 ECHL season under the league’s policy for COVID-19. All teams are set to return in the 2021-2022 ECHL season. We take this time to thank the fans for their continued support and look to host the team on home ice next season. 
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#MakeWaves #PortlandME #Maine #ECHLHockey #IsItOctoberYet #Hockey      
  • Today, we would like THANK all Veterans of all Branches.  Thank you for your sacrifice, your bravery, and the example you set for us all.  To those who have served and those who continue to serve...Happy Veterans Day! 
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#CrossArena #VeteransDay #Maine #ThankYou      
  • HURRY! There is still time to sign up for the @MarinersOfMaine virtual 5K.  Participants will be run a 5K sometime between November 1- 8 with several prizes awarded.  We will crown the Biggest MariNERS Fan, the Most Creative Costume and Coach Riley will choose his favorite winner. 
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#CrossArena #Ners5K #Ners #MakeWaves #Maine      
  • Lets use this Flashback Friday to look forward to when we can host the best fans in hockey. 
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#FlashbackFriday #MakeWaves #Ners #CrossArena #Maine      
  • Two years ago today, we welcomed pro Hockey back to Portland.  This would be the first of many (and future) goals scored at home. 
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#CrossArena #MakeWaves #SeaForYourself #Portland #Hockey #Maine      
  • One year ago today, @YoungThug and @MachineGunKelly came to Portland and put on a great show.  Can't wait to have a packed house again. 
📸 @Xtremearialview
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#TBT #ThrowbackThursday #CrossArena #Portland #Maine #LiveEvents      
  • Monday Motivation. 
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#CrossArena #Maine #PortlandME #PBR #MondayMotivation      
  • We are looking forward to that Fall season.  It's time for us to pull out our Fall colors and pick some pumpkins. 🎃 🍂 🍁 
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#FirstDayOfFall #Pumpkins #PortlandME #Maine #CrossArena      
  • There is a first time for everything! Studio Fit Maine held it’s socially distance Zumba class today. 

Sign up today to attend next Saturday socially distance class

 https://studiofitmaine.punchpass.com/classes?jw=undefined&as=client&fbclid=IwAR1z-5HAOXZgQdO32T-2CkRPx11A8GGVr88jTl24Ydw2d-CLNit05lndxFQ      
  • Smile through the entire long weekend. 
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. #CrossArena #Maine #PortlandME #VisitPortland #LaborDay      
  • Welcome to September, where the weather is crisp, the coffee is pumpkin and we wear masks outside so we can have live events soon. 
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#CrossArena #Maine #RedAlertRESTART #PortlandME #LiveEvents #wemakeevents      
  • Please help us and THANKING our Operations Director, Jim       
  • Walking into the weekend with confidence.
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#PBR #ProfessionalBullRiding #CrossArena #PortlandME #Maine      
  • How we are getting through the week. 
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#wednesday #wheeliewednesday #CrossArena #Maine      
  • It's an honor to be up for @NECountryMusic Venue of the Year in the Arena Category, so we use this time to Throw it Back to the @KaneBrown_music concert, which happened right before the shutdown.
📸 @ZackRoy_
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#ThrowbackThursday #TBT #VenueOfTheYear #PortlandME #Maine #NewEngland #CrossArena #CountryMusic      
  • One year ago today we welcomed Crystal by Cirque du Soleil to Portland.  Like this post if you'd like to see Cirque du Soleil return to the Cross Arena again.
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#PortlandME #CirqueduSoleil #VisitPortland #CrossArena      
  • Excuse us as we take the weekend off and watch hockey all day.
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.#CrossArena #StanleyCup #Maine #PortlandME #LetsGoHockey      
  • It's Thursday, and on Thursdays we Throw it Back.
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#CrossArena #TBT #PortlandME #Maine #LiveEvents      
  • Can you really have TOO much @MarinersOfMaine gear?! And we KNOW you are wearing your masks so we can have a hockey season this year, so it mine as well be a Mariners one.
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. #MakeWaves #CrossArena #PortlandME #WearAMask #MaineMariners      
  • What emojis look like in real life. Comment  below your favorite emojis. 
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#WorldEmojiDay #CrossArena #PortlandME #VistiPortland      
  • Get out there and have a great weekend. And grab a @lonepinebrewing while you’re doing it. 
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#lonepinebrewing #lonepine #CrossArena #PortlandME #VisitPortland      
  • Aroma Joe's Coffee has been serving the community for 20 years.  What is your go to Aroma Joe's cool down beverage? 
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#CrossArena #OfficialCoffee #PortlandME #VisitPortland #Maine      
  • Happy 4th of July, Maine.
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#IndependenceDay #4thofJuly #PortlandME #VisitPortland #CrossArena      
  • DYK It's National Blueberry Month?! Like this photo if you want to see the @MarinersOfMaine wear these 💙 jerseys again. 
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#MakesWaves🌊  #PortlandME #VisitPortland #CrossArena #MaineBlueberries      
  • Happy Canada Day to our neighbors up north! 
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#CanadaDay #Canada #canadagram #FlannelFriday #canadapost      
  • It’s our first event since March 8, and no better event to have than an @americanredcross blood drive. And, it’s a completely SOLD OUT event. Thank you to all those donating today.