Trusted Choice Box Office Info

TRUSTED CHOICE BOX OFFICE

Cross Insurance Arena's Trusted Choice Box Office is located in the main ticket lobby and may be accessed from either the Free Street entrance or Bath Savings Spring Street entrance. All advance ticket sales will take place in this location. A new satellite Trusted Choice Box Office, located just inside the new Cross Insurance Entrance at the corner of Center Street and Spring Street, will be open on select events for walk-up ticket sales. Will Call is located in the Trusted Choice Box Office in the main ticket lobby.

TRUSTED CHOICE BOX OFFICE HOURS

Monday - Friday - 9:00am to 4:00pm
Saturday - Closed (Open on event days)
Sunday - Closed (Open on event days)
On event days, the Box Office will be open straight through until the start of the event.  For event day hours call, the Trusted Choice Box Office.  

Call the Trusted Choice Box Office Directly: 207.775.3458

ADMINISTRATION OFFICE

Cross Insurance Arena Administration Office is located at Street level just inside the Free Street Entrance.

 

FOR YOUR PROTECTION

Please be aware that the ONLY authorized ticket selling agencies for Cross Insurance Arena events are the Cross Insurance Arena Trusted Choice Box Office and any licensed Ticketmaster location. The only authorized charge-by-phone numbers are the Cross Insurance Arena at 207-775-3458 or Ticketmaster at 800-745-3000. The only authorized website is ticketmaster.com

REFUND POLICY

Please remember that tickets for Cross Insurance Arena events may not be refunded or exchanged. This includes instances of inclement weather. Event information in this website will be updated as frequently as possible. However, events are subject to change without notice.

GROUP DISCOUNTS

Group discounts are available for many events. Group size and amount of discount vary depending on the show. For more information, please call our group sales department at 207-791-2235.

CREDIT CARDS

Cross Insurance Arena's Trusted Choice Box Office welcomes MASTERCARD, VISA, AMEX and DISCOVER as forms of payment. Personal checks are accepted up to seven business days prior to an event. There is a $20 charge for all returned checks. Personal checks cannot be accepted for General Admission events. On occasion, the Cross Insurance Arena's Trusted Choice Box Office is required to accept cash only at the ticket window on the first day of a ticket sale. Several ATMs are located in the Cross Insurance Arena for your convenience.

TICKET INFORMATION

Tickets for Cross Insurance Arena events are available at our Trusted Choice Box Office and all Ticketmaster locations. There is not a service charge for tickets bought in person at the Trusted Choice Box Office. Tickets may be charged by phone by calling the Cross Insurance Arena at 207-775-3458 or Ticketmaster at 800-745-3000. Service charges apply on all phone orders, outlet and online sales.

To purchase tickets online, click here! Specific seat availability is not an option over the phone. For Ticketmaster Customer Service call 800-653-8000. Please contact our Trusted Choice Box Office at 207-775-3458 for accessible seating. The Cross Insurance Arena is fully ADA compliant.

General Admission Ticketing: A General Admission ticket for the floor is required to access that area. Wristbands will be issued for all floor access tickets and will not be permitted in the elevated seating area.  There may be separate entry doors for floor access/wristbands. The number of patrons permitted access to the floor for a GA show will be determined by State Fire Code and may vary by event. General Admission elevated seats are required for the bowl seating and will not be allowed access to floor areas. There may be separate entry doors for elevated General Admission tickets. The numbers printed on the ticket do not refer to any specific location but only to the order in which the tickets were printed.

Reserved Seat Ticketing: A reserved seat ticket guarantees a patron specific seat in a specific seating location. The specific seat location is printed on each ticket. All patrons occupying a seat must have a ticket for that designated seat.

 

 

  • JUST ANNOUNCED! @JimGaffigan is bringing his PALE TOURIST Tour to Portland on May 31.  Tickets go on sale at 10AM on Friday, October 25. #PaleTouristTour      
  • Hands up if you had a good time at the concert this past weekend. @hotradiomaine . 🙌🙌
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📸 @xtremeaerialview      
  • It's GAME DAY! The season starts tonight for the @MarinersOfMaine.  Come to the game tonight and get a free magnet schedule.
🚪 6:15
🏒 7:15
🍺 $3 Bud Light Drafts until the start of the 2nd
#MakeWaves      
  • Best Monday news ever... 🍺🍺 Portland On Tap returns Jan. 25th!
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Pick from two GA sessions or go VIP early-access to sample 120+ craft beers from over 60 breweries. Tickets are on sale now [link in bio]! Or DM us to book your group of 10+ & save on admission #portlandontap #portlandme      
  • We couldn't pick just one, so here are a few of our favorite @marinersofmaine group memories from last season! 🏒 ⛸️ 💥
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Exclusive fan experiences & discounts are available for groups of 10+. Reserve your seats through the Group Sales Department: 207-791-2235
#portlandme #makewaves      
  • @blackbearhockey makes their only trip to Portland on Jan. 4 as they take on University of Nebraska Omaha! Tickets on sale now!      
  • Ever wonder what life is like as a Professional Bull Rider? Bryan Titman, currently holding the #60 spot in the overall @pbr standings, will join us tomorrow to answer your questions! Ask him a question in the comments and one random person will WIN 4 tickets to the show on Friday 9/27. Winner will be chosen at 11am on 9/26.
#TitmanTakeover
#pbrportland
#portlandchuteout
#velocitytour      
  • Here for this! Tag your slime twin below ⬇️🐍 @thuggerthugger1 & @machinegunkelly will play Oct. 12. Link in bio for tix.
#Repost @machinegunkelly with @get_repost
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i asked twin how big we goin with this tour, he said “Justin Bieber Big” 📈@thuggerthugger1 🐍 #JustinBieberBigTour starts in TORONTO next week 📍😈😵      
  • ON SALE NOW! @ImpracticalJokersofficial       
  • Individual tickets to @MarinersofMaine second season are on sale now.  Advance tickets start at $18 for adults.  For tickets >> https://bit.ly/2Lwi2ZM
Marquee Games Include...
Home Opener - October 11
Skate w/Team - November 2
Wes McCauley Night - November 15
Teddy Bear Toss - December 7
Pride Night - February 8
Miracle Night - February 23
Throwback Night - March 6
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#MakeWaves🌊  #MarinersHockey #PortlandME #CrossArena #MaineMariners      
  • JUST ANNOUNCED! @TheTenderloinsOfficial are coming to the Cross Insurance Arena on December 5.  Tickets will go on sale Friday, September 20 at 10AM.      
  • ✌️ weeks until PBR brought to you locally by General Dynamics Bath Iron Works. 📸 @Capturethis207      
  • Today is #NationalTailgateDay & the perfect day to reserve your spot for the PBR Tailgate! Package includes 1️⃣ ticket to the 7PM @PBR show, 2️⃣ drink tickets, apps, meet & greet, and behind-the-scenes tour 🎟️ https://bit.ly/2UAmucG      
  • Tailgate with us before @PBR on Sept. 28 & tour the bull pens! The $49 Tailgate Package also includes a ticket to the show, two drink tickets, a meet and greet, & more! 
Use link in bio
#pbr #portlandchuteout #portlandme      
  • FREE TICKET FRIDAY! 🤠 Follow us + like this post + tag a friend in the comments. One random person will win two tickets to the @pbr event on Sept. 27. Multiple entries welcome! Winner chosen at 4PM today.
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It’s also #flashbackfriday to last year when @pumpkin.valley.farm created this incredible PBR 25th Anniversary corn maze! 📸 @xtremeaerialview 
#portlandme
#pbrportland      
  • C E L E B R A T E  M E M O R I E S ✨ with @disneyonice Dec. 19-22. Groups of 10+ receive discounts, personal one on one service, block seating, and no Ticketmaster fees. DM us for more info ⛸🎆🎇
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#tbt to #disneyonice presents #worldsofenchantment 2018. #disney #portlandme      
  • Grammy award winning @thebandGhost rocks Portland in two months! Presented by Rock 106.3 Ghost will be joined by @nothingmoremusic
#portlandme
#ghost
#nothingmore
 #cardinalcopia
#namelessghouls
#namelessghoulettes      
  • What’s your fav track off of So Much Fun?🤔 HBD @thuggerthugger1🥳 See you in Portland Oct. 12
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#happybirthday #youngthug #somuchfun #portlandme #hot1047maine #Repost @thuggerthugger1 with @get_repost
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“SO MUCH FUN” BirthdayBoi      
  • Free Ticket Friday AKA #FTF: @pbr giveaway time! Follow us + like this post + tag a friend. One random person will win two tickets to the event on Sept. 27. Multiple entries welcome! Winner chosen at 4PM today. 💥 💥
#portlandme
#pbrportland
#freeticketfriday      
  • Grab your friends & family to witness the most exciting eight seconds in sports! Groups of 10+ SAVE on both @PBR shows Sept. 27-28 by calling 207-791-2235.
#portlandme
#portlandchuteout
#PBR
#pbrvelocitytour
@pendletonwhisky      
  • Two amazing shows the past two days and only 5 more chances to see @cirquedusoleil in Portland. #CrystalPortland #CrossArena ⛸❄️
📸 @xtremeaerialview      
  • When it’s #nationallighthouseday AND opening night of @cirquedusoleil Crystal- we couldn’t resist another giveaway! Congrats, Nick! 💎✨
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#crystalportland #portlandme #crossinsurancearena #crossarena #fog #spectraexperiences      
  • TOMORROW is the day for Cirque du Soleil! @cirquedusoleil #crystalportland      
  • Congratulations to @SugaSugaportland, the winner of the Crystal is Sweeter in Portland contest! Well done to all participants who did an impressive job creating @cirquedusoleil Crystal inspired sweet treats.      
  • @cirquedusoleil Crystal is more than just an ice show. Do you have your tix yet? [link in bio] #crystalportland