Trusted Choice Box Office Info

TRUSTED CHOICE BOX OFFICE

Cross Insurance Arena's Trusted Choice Box Office is located in the main ticket lobby and may be accessed from either the Free Street entrance or Bath Savings Spring Street entrance. All advance ticket sales will take place in this location. A new satellite Trusted Choice Box Office, located just inside the new Cross Insurance Entrance at the corner of Center Street and Spring Street, will be open on select events for walk-up ticket sales. Will Call is located in the Trusted Choice Box Office in the main ticket lobby.

TRUSTED CHOICE BOX OFFICE HOURS

Monday - Friday 9A- 4P

Saturday and Sunday closed, unless there is an event.

ADMINISTRATION OFFICE

Cross Insurance Arena Administration Office is located at Street level just inside the Free Street Entrance.

 

FOR YOUR PROTECTION

Please be aware that the ONLY authorized ticket selling agencies for Cross Insurance Arena events are the Cross Insurance Arena Trusted Choice Box Office and any licensed Ticketmaster location. The only authorized charge-by-phone number is the Cross Insurance Arena at 207-775-345. The only authorized website is ticketmaster.com

REFUND POLICY

Please remember that tickets for Cross Insurance Arena events may not be refunded or exchanged. This includes instances of inclement weather. Event information in this website will be updated as frequently as possible. However, events are subject to change without notice.

GROUP DISCOUNTS

Group discounts are available for many events. Group size and actual discount varies depending on the show. For more information, please call our Group Sales Department at 207-791-2235.

CREDIT CARDS

Cross Insurance Arena's Trusted Choice Box Office welcomes MASTERCARD, VISA, AMEX and DISCOVER as forms of payment. Personal checks are accepted up to seven business days prior to an event. There is a $20 charge for all returned checks. Personal checks cannot be accepted for General Admission events. On occasion, the Cross Insurance Arena's Trusted Choice Box Office is required to accept cash only at the ticket window on the first day of a ticket sale. Several ATMs are located in the Cross Insurance Arena for your convenience.

TICKET INFORMATION

Tickets for Cross Insurance Arena events are available at our Trusted Choice Box Office and all Ticketmaster locations. There is not a service charge for tickets bought in person at the Trusted Choice Box Office. Tickets may be charged by phone by calling the Cross Insurance Arena at 207-775-3458 . Service charges apply on all phone orders, outlet and online sales.

To purchase tickets online, click here! Specific seat availability is not an option over the phone.  Please contact our Trusted Choice Box Office at 207-775-3458 for accessible seating. The Cross Insurance Arena is fully ADA compliant.

Reserved Seat Ticketing: A reserved seat ticket guarantees a patron specific seat in a specific seating location. The specific seat location is printed on each ticket. All patrons occupying a seat must have a ticket for that designated seat.

General Admission Ticketing: A General Admission ticket for the floor is required to access that area. Wristbands will be issued for all floor access tickets and will not be permitted in the elevated seating area.  There may be separate entry doors for floor access/wristbands. The number of patrons permitted access to the floor for a GA show will be determined by State Fire Code and may vary by event. General Admission elevated seats are required for the bowl seating and will not be allowed access to floor areas. There may be separate entry doors for elevated General Admission tickets. The numbers printed on the ticket do not refer to any specific location but only to the order in which the tickets were printed.

 

 

  • JUST ANNOUNCED! @chicagotheband is coming to Portland, Sunday May 8, with tickets going on sale Friday, November 19 at 10AM. Come see Chicago as they play all the hits including,       
  • The fastest race on ice is coming January 15 and tickets are on sale now! Come watch the Maine Motorsports @xtremeinternational_iceracing Championships as racers go from 0-60 in under 3 seconds! Presented by @gd_bathironworks 
.
.
.
.
.
.
#XiiR #IceRacing #Maine #PortlandME #VisitMaine      
  • It's back, and it's coming faster than ever! The Maine Motorsports @xtremeinternational_iceracing Championships are racing into Portland on Saturday, January 15! Get ready for the action when motorcycles race on ice and go 0-60 in under 3 seconds! Tickets go on sale Friday at 10AM. Presented by General Dynamics Bath Iron Works
.
.
.
.
#CrossArena #IceRacing #motorcycleracing #Maine #DowntownMaine #PortlandME      
  • Limited @PTXofficial VIP Packages remain for their 12/2 performance! Premium tickets, soundcheck visit, exclusive merch & more!

Get yours before they sell out at https://bit.ly/PTXPortland2021VIP!      
  • @itsjojosiwa D.R.E.A.M THE TOUR will be here before you know it!🎀 Bring the whole family to our show on Feb. 21 and grab your tickets now!✨

Tix: https://bit.ly/feb21jojo      
  • ON SALE NOW - Disney On Ice Mickey and Friends Dec. 23-27! Spend your holidays at the @cross_arena with your favorite Disney characters come to life on ice. ⛸⛸

Book a group of 10 or more and your tickets start at just $15 each! Call Group Sales at 207-791-2235 for more info.      
  • Tickets to see the World Famous Harlem Globetrotters are on sale now! 🏀 Score your tickets here: https://bit.ly/globies_portland.

Have a group of 10+? Call Group Sales for discounts and fan experiences at 207-791-2235.      
  • One week. #SomethingsBruin @marinersofmaine      
  • What we've all been waiting for... share the excitement and make new memories at Disney On Ice presents Mickey and Friends Dec. 23-27! ⛸

Presale begins Oct. 21 at 10 AM.

Get access to the presale by signing up for our cyber club: www.crossarenaportland.com      
  • Four-time GRAMMY® winning duo @forkingandcountry are bringing their one-of-a-kind live show to @cross_arena on April 26!

Tickets go on sale Friday, October 15 @ 10am!      
  • The World-Famous @harlemglobetrotters are bringing their newly reimagined Spread Game tour to Portland, ME on February 10! 🏀☄️Cyber club members get access to the presale this Thursday!
.
.
The Spread Game Tour is a basketball event like no other. Ankle-breaking moves, jaw-dropping swag, and rim-rattling dunks are only some of the thrill you can expect from this fully modernized show. Part streetball from the players who defined it, part interactive family entertainment, the new tour will show off the best of the Globetrotters in a dazzling exhibition of talent and game. #SQUADZONE
.
.
Groups of 10+ receive up to 25% off tickets. For more info, contact Group Sales at Lauren.Dobrynski@spectraxp.com.
#harlemglobetrotters #portlandme #portland #crossarena #crossinsurancearena      
  • ✨ Light up the 2021 holiday season ✨ with friends & family at Cirque Dreams Holidaze on Dec. 8. Groups of 10 or more receive a group discount on tix! Book online or save even more on fees by calling 207-791-2235.      
  • Seriously!? Another @Cross_Arena show going on sale!? Yup, @jeffdunham brings the laughs January 13! Ticket link is in our bio!      
  • ON SALE NOW @ptxofficial The Evergreen 🎄 Christmas Tour at @cross_arena Dec. 2! Ticket [link] in bio!      
  • Tickets now available for @trevornoah's #BackToAbnormalTour 🌎 Feb. 5 at @cross_arena! Get your tickets through the [Link] in bio!      
  • When it's finally October and we can stop putting #IsItOctober in our @MarinersOfMaine captions. October 22 is right around the corner 😁😁      
  • Time to put some hockey games on the calendar 🙌 - @MarinersOfMaine single game tickets are on sale now! 🏒

💙 Call 833-GO-MAINE or check out the schedule via [link] in bio.

💚 Grab a group of 10+ and save up to $7 per ticket from game-day pricing. Email lauren.dobrynski@spectraxp.com for more info      
  • Today is #NationalCoffeeDay and our friends at @aromajoescoffee are offering a FREE 16 ounce hot or iced cup of coffee all day today, September 29th. And to build on their ongoing support of the Dempsey Center, Aroma Joe’s is donating $1 for every FREE coffee given on September 29th. Cheers!      
  • We haven't had ice in since March 2020, and next week that changes! 🖌️🎨🏒💦
.
.
.
The @MarinersofMaine invites you to an Open House to paint the blue lines and tour the seats! Existing season ticket holders can also pick up their tickets. @beaconthepuffin will be there, will you?      
  • ANNOUNCEMENT! @JeffDunham: Seriously!?” tour!  is making a stop in Portland, January 13! Come join us for some laughs and more much-needed FUN! Tickets go on sale Monday, October 4 at 10A.
.
.
.
.
.
.
#Comedy #JeffDunham #Portland #Maine #Laughs #LiveEvents      
  • Announcement! @TrevorNoah is coming to Portland, Satruday February 5.  Tickets go on sale Friday, October 1 at 10A
.
.
.
.
.
.
#Comedy #Portland #TrevorNoah #DowntownPortland #VisitPortland #Maine      
  • JUST ANNOUNCED! @ptxofficial brings the Evergreen Christmas Tour to Portland on December 2!  Tickets to see the acapella group go on sale Friday, October 1 at 10A.
.
.
.
.
.
.
.
#Christmas #Pentatonix #EvergreenChristmas #Acapella #PortlandME #Maine #LiveEvents      
  • On #NationalLobsterDay, there's only one question: #TeamMayo or #TeamButter?
.
.
.
📸pictured: @crushstation, Traxxas Monster Trucks
📅 April 12, 2019
📍 @Cross_Arena      
  • FYI today marks
🍂 The first day of fall (in our opinion, the most beautiful time in Maine)
🎟️ 1 week until @MarinersOfMaine single game ticket go on sale
🏒 1 month until Opening Night (!!)      
  • GOOD LUCK to the @BoxMaine  at the @IBLA.Official Nationals this weekend in Florida.  Lets hope the boys can bring the trophy back to Maine!
.
.
.
.
.
.
#MaineNorthmen #BoxLax #BoxLacrosse #PortlandME #Lacrosse #Northmen      
  • Started from the bottom...

A true #TBT to 1976 and the view from the corner of Center St. and Spring St.

📸 Thanks Kevin for sending.       
  • Thank you & Happy Labor Day! The Trusted Choice Box Office is closed today. We will be open tomorrow at 9AM. Click the link in bio for a full list of upcoming events. 🤩
.
.
📸 @zackroy_
📍 @brothersosborne on July 31, 2021      
  • Stream JoJo Siwa’s new movie, The J Team, with your family now on Paramount+ and don't miss out when @itsjojosiwa dances her way to the @Cross_Arena on Feb. 21! Tickets available now! 🎀🌟🌈💃🎤      
  • On sale now! 🏒🏒 For their annual visit to Portland, @blackbearhockey will host @riverhawkhockey at the Cross Insurance Arena on November 27. It will be Maine's first trip to Portland since Jan. 4, 2020 when it was Hockey Day In Maine (ECHL @MarinersofMaine played that afternoon).
.
.
🎟️ Link in bio for tickets 
.
Groups of 10+ save up to $7 per ticket. To book a group of seats,
contact the Group Sales Department at lauren.dobrynski@spectraxp.com.      
  • **EVENT UPDATE: @AJRBrothers at @Cross_Arena on September 24 will require a negative COVID-19 test result within 72 hours of the event OR proof of vaccination for entry. More details available at [link in bio]**