Trusted Choice Box Office Info

TRUSTED CHOICE BOX OFFICE

Cross Insurance Arena's Trusted Choice Box Office is located in the main ticket lobby and may be accessed from either the Free Street entrance or Bath Savings Spring Street entrance. All advance ticket sales will take place in this location. A new satellite Trusted Choice Box Office, located just inside the new Cross Insurance Entrance at the corner of Center Street and Spring Street, will be open on select events for walk-up ticket sales. Will Call is located in the Trusted Choice Box Office in the main ticket lobby.

TRUSTED CHOICE BOX OFFICE HOURS

Monday - Friday - 9:00am to 4:00pm
Saturday - Closed (Open on event days)
Sunday - Closed (Open on event days)
On event days, the Box Office will be open straight through until the start of the event.  For event day hours call, the Trusted Choice Box Office.  

Call the Trusted Choice Box Office Directly: 207.775.3458

ADMINISTRATION OFFICE

Cross Insurance Arena Administration Office is located at Street level just inside the Free Street Entrance.

 

FOR YOUR PROTECTION

Please be aware that the ONLY authorized ticket selling agencies for Cross Insurance Arena events are the Cross Insurance Arena Trusted Choice Box Office and any licensed Ticketmaster location. The only authorized charge-by-phone number is the Cross Insurance Arena at 207-775-345. The only authorized website is ticketmaster.com

REFUND POLICY

Please remember that tickets for Cross Insurance Arena events may not be refunded or exchanged. This includes instances of inclement weather. Event information in this website will be updated as frequently as possible. However, events are subject to change without notice.

GROUP DISCOUNTS

Group discounts are available for many events. Group size and actual discount varies depending on the show. For more information, please call our Group Sales Department at 207-791-2235.

CREDIT CARDS

Cross Insurance Arena's Trusted Choice Box Office welcomes MASTERCARD, VISA, AMEX and DISCOVER as forms of payment. Personal checks are accepted up to seven business days prior to an event. There is a $20 charge for all returned checks. Personal checks cannot be accepted for General Admission events. On occasion, the Cross Insurance Arena's Trusted Choice Box Office is required to accept cash only at the ticket window on the first day of a ticket sale. Several ATMs are located in the Cross Insurance Arena for your convenience.

TICKET INFORMATION

Tickets for Cross Insurance Arena events are available at our Trusted Choice Box Office and all Ticketmaster locations. There is not a service charge for tickets bought in person at the Trusted Choice Box Office. Tickets may be charged by phone by calling the Cross Insurance Arena at 207-775-3458 . Service charges apply on all phone orders, outlet and online sales.

To purchase tickets online, click here! Specific seat availability is not an option over the phone.  Please contact our Trusted Choice Box Office at 207-775-3458 for accessible seating. The Cross Insurance Arena is fully ADA compliant.

Reserved Seat Ticketing: A reserved seat ticket guarantees a patron specific seat in a specific seating location. The specific seat location is printed on each ticket. All patrons occupying a seat must have a ticket for that designated seat.

General Admission Ticketing: A General Admission ticket for the floor is required to access that area. Wristbands will be issued for all floor access tickets and will not be permitted in the elevated seating area.  There may be separate entry doors for floor access/wristbands. The number of patrons permitted access to the floor for a GA show will be determined by State Fire Code and may vary by event. General Admission elevated seats are required for the bowl seating and will not be allowed access to floor areas. There may be separate entry doors for elevated General Admission tickets. The numbers printed on the ticket do not refer to any specific location but only to the order in which the tickets were printed.

 

 

  • One year ago.  Looking forward to having all 6,000 of you back. 📷 @ZackRoy_
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#CrossArena #PortlandME #DowntownPortland #Maine #Concerts      
  • We regret to inform you that we have to postpone the Downtown Indoor Disc Golf events this week Feb. 26-27.  We have been making improvements to the course all week but unfortunately it’s not there yet. You will be fully refunded for your tee time as well as offered an opportunity to reserve a tee time in the future.  We sincerely apologize for any inconvenience this may have caused.  We fully expect to have the course set for March 12 & 13. 

Cross Insurance Arena
Hammond Farm Disc Golf      
  • Attention: Feb. 21 Disc Golfers-

Due to an unforeseen production circumstance tonight, we have to reschedule your tee time tomorrow (Sunday, February 21) to a future date. You will be fully refunded for your tee time as well as offered an opportunity to reserve a tee time in the future. We sincerely apologize for any inconvenience this may have caused.

We were excited to host this event, and even though we covered a majority of the fragile areas, some were exposed through our play on Saturday night. Until we can properly secure these areas, we are unable to hold the event tomorrow. We look forward to hosting you for Downtown Indoor Disc Golf in the near future. Thank you for your understanding on the matter.

Cross Insurance Arena
Hammond Farm Disc Golf      
  • Tee pads are cleared ✔️
Heat is on ✔️
@LonePineBrewing is flowing ✔️
Tomorrow we kick off a weekend of Downtown Indoor Disc Golf Presented by Lone Pine Brewing!
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Don't worry if you missed out on booking a Tee Time this time around. We announced 4 more opportunities to get in here: February 26-27 and March 12-13. [Link in bio] to book your Tee Time through @HammondFarmDiscGolf. #DiscinDowntown      
  • Tee Time are LIVE for the next rounds of Downtown Indoor Disc Golf Presented by @LonePineBrewing! <Link in bio> 🔥🍻 
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#DiscinDowntown #discgolfmaine #mainediscgolftour #mainediscgolfers #mainediscgolf #mainediscgolfscene #discgolf207 #lonepine #lonepinebrewing #udisc #discgolf #discgolfcourse #discgolfing #disclife #frisbeegolf #frisbeegolfing #discgolflove #udiscapp #discgolfdailyv #hammondfarmdiscgolf #maine #portlandme #thewaylifeshouldbe #vacationland #mainelife #mainetheway #visitmaine #mainebeer @hammondfarmdiscgolf @LonePineBrewing @udiscapp      
  • Due to popular demand! Additional dates have been added for Downtown Indoor Disc Golf Presented by @lonepinebrewing: February 26-27 and March 12-13.
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Form your card now- Tee Times will be available this Friday at 10 AM through @hammondfarmdiscgolf.
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Don’t miss out! #discindowntown      
  • Live concerts > roses & chocolate.... don't @ us. Happy Valentine's Day, lovers❣️ ❣️ ❣️      
  • Online reservations are LIVE for Downtown Indoor Disc Golf presented by @lonepinebrewing! Experience a course unlike any other Feb. 20-21!
⛳🎟️🥏 Click the link in our bio to Book a Tee Time or visit https://bit.ly/3rbFfT4      
  • ANNOUNCEMENT! Join us February 20-21 for Downtown Indoor Disc Golf Presented by @lonepinebrewing. In collaboration with @hammondfarmdiscgolf, play Portland’s first ever 9-hole indoor disc golf course which features unique obstacles set up throughout the arena. Tee time reservations will go live this Saturday Feb. 6 at 10AM!      
  • Following up on yesterday's post-

February is a month long celebration of the history and achievements of Black individuals who have made an influence and impact throughout our country's history.

This month is dedicated to learning and remembering all the impactful individuals and events that have left their mark in history, but it should not end there. Every day we should strive to celebrate the contributions Black individuals continue to make in our community. We encourage you to buy from Black owned businesses, support Black creatives and donate to Black organizations this month and every month. 

🎤 Drop your fav #blackownedmaine org in the comments and visit @blackownedmaine. They currently have 270 businesses, nonprofits, artists, musicians, podcasts, blogs, etc. listed in their directory.

The 2021 Black History Month theme is       
  • Every breath from my bronze-pounded chest,
we will raise this wounded world into a wondrous one
We will rise from the gold-limbed hills of the west,
we will rise from the windswept northeast
where our forefathers first realized revolution
We will rise from the lake-rimmed cities of the midwestern states,
we will rise from the sunbaked south
We will rebuild, reconcile and recover
and every known nook of our nation and
every corner called our country,
our people diverse and beautiful will emerge,
battered and beautiful
When day comes we step out of the shade,
aflame and unafraid
The new dawn blooms as we free it
For there is always light,
if only we're brave enough to see it
If only we're brave enough to be it
Words taken from       
  • ANNOUNCEMENT! Stella Artois presents Saving Our Jobs Virtual Comedy Festival.  An all day comedy event with some of the nation's funniest people. All professional comedians all day. Tickets are on sale now >> https://bit.ly/39XkjIs
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#SavingOurJobs #PortlandME #Maine #Entertainment #ComedyShow #VirtualEvents #SupportTheArts #LoughOutLoud      
  • One year ago we were hosting the Maine Motorsports Xtreme International Ice Racing Championships.  These guys are CRAZY, going 0-60 in under 3 seconds. Looking forward to seeing them again next year.      
  • Our doors might be closed, but that won’t stop us from bringing you the best live comedy this Saturday night! Get your tickets [LINK IN BIO] for Stream of Consciousness, featuring hilarious improv of Whose Line Is It Anyway? veterans @colinmochrie7591 & @thebradsherwood.      
  • The holidays are over, and you're back at work today, but why stop celebrating when today is Hockey Day In Maine?! 
LIKE + TAG a friend for your chance to win one of these custom pucks from last year's January 4th @blackbearhockey @MARINERSOFMAINE double-header!
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*Multiple entries welcome
*FIVE random winners will be chosen on 1/7 at 3pm and be contacted via DM
*Winners must collect puck at the arena
#portlandmaine #umaine #mainemariners #hockeydayinmaine #portlandme #MaineBlackBears #BlackBearNation #HappyNewYear      
  • This past year has been an unforgettable one and we can't wait to see what 2021 brings. Cheers to a happy New Year!      
  • It me.... anyone else? 👀🎄 Who do you want to see in 2021?      
  • GIVEAWAY🔥 Caption this photo to win a @WWE VIP Experience swag bag complete with hat, towel, autograph book, and more! One random winner* will be DM'd at 1pm on 12/15.
*Must be available to collect prize at the arena
Photo from December 12, 2017 @WWE Live Holiday Tour      
  • Sunday night plans? Get your tickets for tomorrow's 7PM improv show! 

LOL with @colinmochrie7591 & @thebradsherwood, legends from 'Whose Line is it Anyway?'. Colin & Brad unleash a wild, comedic ride with Stream of Consciousness, a live, interactive, improve show via Zoom, where you are in the driver's seat!
[Link in bio for tix]      
  • Wishes of happiness and health to you and yours this holiday season! ❤️❤️      
  • WINTER IS COMING GIVEAWAY❄️ Which Zeus are you today- Right or Left? 

Like + Comment for your chance to win a Harlem Globetrotters basketball and winter hat! One winner will be chosen at random tomorrow 12/8 @ 3pm.
*Must be available to collect prize at the arena      
  • The 2020 @marinersofmaine Drive Through Teddy Bear Toss will get you in the holiday spirit this Saturday, Dec. 5!
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Fans will be able to drive down Center St. (on the Northeast side of the arena) via Free St. between 9 AM-12 PM, and “toss” their stuffed animal donations into bins and fire vehicles, provided by the South Portland Fire Department. 
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Donations will benefit @bgcsm and the South Portland Holiday Toy Drive. All stuffed animals must be new and with tags attached.
🎅 
Wave from your car and drop off your Letter to Santa. Appearances include: Santa Claus (9:30-11:30), @beaconthepuffin, Riley Armstrong, Terrence Wallin (10-11), Ted Hart, and Ben Freeman.
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Complimentary stickers and additional giveaways while supplies last.
🎶
Holiday music provided by @spectrumhcp and the #Scrubbymobile.
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Can't drive through, but want to support? Teddy bears can be purchased and donated directly through the online Mariners merchandise store for $10.
#portlandme #portlandmaine #portlanddowntown #marinersofmaine #teddybeartoss #TBT      
  • Tonight @ 8PM! ✨Light✨ up your holidays and join Christmas’ favorite couple, Ellen and Clark Griswold for this virtual salute to the holiday classic, National Lampoon’s Christmas vacation. 
[LINK IN BIO FOR TIX]
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Chevy Chase (Clark) and Beverly D’Angelo (Ellen) lead audiences through this live event as they share fan-favorite clips from the movie, reveal their favorite memories from the making of the Vacation franchise and answer your questions in a live audience Q & A.      
  • Are you shopping local today? Go ahead- plug your favorite #smallbiz in the comments👇
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📸@anthonydibiasephotography
#portlandbuylocal #portlandme #portlandmaine #portlandoldport #portlandfoodmap #visitportland      
  • All @marinersofmaine Holiday Packs will have tickets DOUBLED when purchased today 7am-11pm! If that wasn’t enough get 25% off all merchandise, novelties, hats and jerseys all day long when you use the promo code FRIDAY at checkout!      
  • What are you #thankful for this year?      
  • In light of COVID-19’s continued impact across the North East region, the @ECHLHockey announced Wednesday that each of the six teams in the North Division - including the @MarinersOfMaine– will be suspending the 2020-2021 ECHL season under the league’s policy for COVID-19. All teams are set to return in the 2021-2022 ECHL season. We take this time to thank the fans for their continued support and look to host the team on home ice next season. 
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#MakeWaves #PortlandME #Maine #ECHLHockey #IsItOctoberYet #Hockey      
  • Today, we would like THANK all Veterans of all Branches.  Thank you for your sacrifice, your bravery, and the example you set for us all.  To those who have served and those who continue to serve...Happy Veterans Day! 
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#CrossArena #VeteransDay #Maine #ThankYou      
  • HURRY! There is still time to sign up for the @MarinersOfMaine virtual 5K.  Participants will be run a 5K sometime between November 1- 8 with several prizes awarded.  We will crown the Biggest MariNERS Fan, the Most Creative Costume and Coach Riley will choose his favorite winner. 
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#CrossArena #Ners5K #Ners #MakeWaves #Maine      
  • Lets use this Flashback Friday to look forward to when we can host the best fans in hockey. 
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#FlashbackFriday #MakeWaves #Ners #CrossArena #Maine