Trusted Choice Box Office Info

TRUSTED CHOICE BOX OFFICE

Cross Insurance Arena's Trusted Choice Box Office is located in the main ticket lobby and may be accessed from either the Free Street entrance or Bath Savings Spring Street entrance. All advance ticket sales will take place in this location. A new satellite Trusted Choice Box Office, located just inside the new Cross Insurance Entrance at the corner of Center Street and Spring Street, will be open on select events for walk-up ticket sales. Will Call is located in the Trusted Choice Box Office in the main ticket lobby.

TRUSTED CHOICE BOX OFFICE HOURS

Monday - Friday - 9:00am to 4:00pm
Saturday - Closed (Open on event days)
Sunday - Closed (Open on event days)
On event days, the Box Office will be open straight through until the start of the event.  For event day hours call, the Trusted Choice Box Office.  

Call the Trusted Choice Box Office Directly: 207.775.3458

ADMINISTRATION OFFICE

Cross Insurance Arena Administration Office is located at Street level just inside the Free Street Entrance.

 

FOR YOUR PROTECTION

Please be aware that the ONLY authorized ticket selling agencies for Cross Insurance Arena events are the Cross Insurance Arena Trusted Choice Box Office and any licensed Ticketmaster location. The only authorized charge-by-phone numbers are the Cross Insurance Arena at 207-775-3458 or Ticketmaster at 800-745-3000. The only authorized website is ticketmaster.com

REFUND POLICY

Please remember that tickets for Cross Insurance Arena events may not be refunded or exchanged. This includes instances of inclement weather. Event information in this website will be updated as frequently as possible. However, events are subject to change without notice.

GROUP DISCOUNTS

Group discounts are available for many events. Group size and amount of discount vary depending on the show. For more information, please call our group sales department at 207-791-2235.

CREDIT CARDS

Cross Insurance Arena's Trusted Choice Box Office welcomes MASTERCARD, VISA, AMEX and DISCOVER as forms of payment. Personal checks are accepted up to seven business days prior to an event. There is a $20 charge for all returned checks. Personal checks cannot be accepted for General Admission events. On occasion, the Cross Insurance Arena's Trusted Choice Box Office is required to accept cash only at the ticket window on the first day of a ticket sale. Several ATMs are located in the Cross Insurance Arena for your convenience.

TICKET INFORMATION

Tickets for Cross Insurance Arena events are available at our Trusted Choice Box Office and all Ticketmaster locations. There is not a service charge for tickets bought in person at the Trusted Choice Box Office. Tickets may be charged by phone by calling the Cross Insurance Arena at 207-775-3458 or Ticketmaster at 800-745-3000. Service charges apply on all phone orders, outlet and online sales.

To purchase tickets online, click here! Specific seat availability is not an option over the phone. For Ticketmaster Customer Service call 800-653-8000. Please contact our Trusted Choice Box Office at 207-775-3458 for accessible seating. The Cross Insurance Arena is fully ADA compliant.

General Admission Ticketing: A General Admission ticket for the floor is required to access that area. Wristbands will be issued for all floor access tickets and will not be permitted in the elevated seating area.  There may be separate entry doors for floor access/wristbands. The number of patrons permitted access to the floor for a GA show will be determined by State Fire Code and may vary by event. General Admission elevated seats are required for the bowl seating and will not be allowed access to floor areas. There may be separate entry doors for elevated General Admission tickets. The numbers printed on the ticket do not refer to any specific location but only to the order in which the tickets were printed.

Reserved Seat Ticketing: A reserved seat ticket guarantees a patron specific seat in a specific seating location. The specific seat location is printed on each ticket. All patrons occupying a seat must have a ticket for that designated seat.

 

 

  • Those Friday at 5 feels.
📷 @Xtremeaerialview      
  • The @PBR Velocity Tour makes it's annual stop in Portland for the Portland Chute Out, September 27 & 28.  Tickets start at $13 and are available at the Trusted Choice Box Office. #TBT Tix >> https://bit.ly/2IBd38U 📷 @Capturethis207      
  • Monster Truck Tour continues for 2 HUGE shows today.  Tickets are still available for both shows.  You won't want to miss any of the ground stomping action! 📷 @Xtremeaerialview      
  • FREE TICKET FRIDAY! The Monsters are in town tonight and tomorrow and this is your LAST chance to win tickets for the 1:30 show tomorrow! Comment below in emoji's what would be on your Monster Truck for a chance to win 4 tickets to the event on Saturday at 1:30.  Our favorite will will be chose by 4:00 PM. @TraxxasMonsterTruckTour #MonsterXPortland #JustSendIt      
  • Monster Truck Tour returns to Portland this FRIDAY and SATURDAY for 3 AWESOME shows.  Get your tickets today >> https://bit.ly/2IpgEqG      
  • When @MarinersofMaine and @Railers_hc meet up, you know it's going to be good.  It's the last time we will see these two teams square up this season so you know it's going to be a good one.  #SeaForYourself #CrossInsuranceArena      
  • What. A. Show. Thank you @christomlin for an amazing night on Friday. 🙌 📷 @xtremeaerialview      
  • JUST ANNOUNCED! Rock 106.3 Presents @thebandghost with @nothingmoremusic in Portland on October 19! Tickets go on sale this Friday, at 10AM.  #TheBandGhost #NothingMore #CrossInsuranceArena      
  • We had some awesome groups at the @harlemglobetrotters last week. If your group would like to come to an event and save money per ticket, e-mail Lauren at Lauren_Dobrynski@comcastspectacor.com 📷 @xtremeaerialview      
  • FREE TICKET FRIDAY! The playoffs are around the corner and the @MarinersOfMaine need your help! Double tap and tag your friends and you could score 4 ICE ROW tickets to the game this Sunday. This Sunday's game is presented by @999TheWolf and the first 500 fans in attendance will get a bandanna.  #SeaForYourself #PlayoffPush      
  • Great show tonight @jeffdunham! Thanks for coming to Portland! Hugh Jorgan to be in the crowd again. #crossinsurancearena      
  • Happy Birthday @BeaconThePuffin!  Come help Beacon celebrate his birthday with all his friends this Sunday!  The @MarinersofMaine even got Beacon an awesome gift! #SeaForYourself #PlayoffPush #HappyBirthdayBeacon      
  • @JeffDunham is in Portland TOMORROW! Get your laugh on with all of Jeff's friends, including new characters debuting on the Passively Aggressive Tour.  #TBT  to the last time Jeff was in Portland.      
  • The @Globies are bringing their Fan Powered World Tour to Portland March 21. Fans will be part of the action more than ever before.  Get your tickets today.
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#HarlemGlobetrotters #FanPoweredWorldTour #CrossArena      
  • Join @STRIVE_PSL  for STRIVE  Weekend 2019, March 16th and 17! STRIVE Rocks ALL DAY is a family friendly festival, full of bounce houses, music, games, arts and crafts, special guests and more! Tell the teen in your life about STRIVE Rocks ALL NIGHT, an overnight dance marathon full of all you can eat food, music and FUN! All proceeds from the event supports STRIVE programs that support over  950 young adults with intellectual and developmental disabilities throughout Maine.      
  • The bulls will be back in town for @pbr Portland Chute Out on Sept. 27-28. Tickets are on sale now & group discounts are available‼️ [link in bio]
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#pbr #professionalbullriding #portlandme #portlandmaine #crossarena #crossinsurancearena      
  • When a Harlem Globetrotter meets the Stanley Cup.
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#harlemglobetrotters #globetrotters #globie #zeus #stanleycup #mainemariners #crossinsurancearena #crossarena #portlandmaine #portlandme      
  • FREE TICKET FRIDAY! Tag the friend who makes you laugh as much as @jeffdunham does, and you can win 2 tickets to his show on Friday, March 15! Winner chosen today at 4PM.      
  • #TBT to 1969 when we first met these colorful Muppets! WIN TIX to the upcoming @sesamestreetlive: Make Your Magic show on March 23 by going to our FB page! #happy50th  @sesamestreet 🎉🎂🍪🎈
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#happy50thbirthday #birthday #sesamestreet #sesamestreetlive #crossinsurancearena #crossarena #portlandme #portlandmaine      
  • This is how you tackle a Monday 😁✨. @christomlin will be performing in Portland March 29th with friends @taurenwells @patbarrett @nicoleserrano @darrenwhitehead. Link in bio for tickets! 🎶🎤
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#crossinsurancearena #crossarena #portlandmaine #portlandme #christomlin #holyroartour      
  • Know someone with a birthday coming up? Come celebrate with the Harlem Globetrotters on March 21st! 🥳🏀 Packages include an autographed mini basketball, Meet & Greet, participation in the YMCA & more! Contact the Group Sales Department for more details Lauren_Dobrynski@comcastspectacor.com
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@harlemglobetrotters #harlemglobetrotters #birthday #crossinsurancearena #portlandmaine #portlandme #crossarena      
  • Tickets to the MPA Basketball Tournament go on sale tomorrow Tues. 2/19 at 9am 🏀🏆⛹️‍♂️⛹️‍♀️. Adults $8, Students grades 12 and below $5, Seniors 65+ $5. Only available in person at the Trusted Choice Box Office at the Cross Insurance Arena
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#crossinsurancearena #mpabasketball #crossarena #portlandme #portlandmaine      
  • June 24th @joshgroban makes his way to Portland! Tickets are on sale now via [link in bio] 🎤🎶
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#portlandme #portlandmaine #joshgroban #bridgestour #crossinsurancearena #crossarena      
  • #TBT to 2/15/18 when Buckets from @harlemglobetrotters visited Portland & the @newscentermaine studio. Don’t miss the jaw-dropping ball-handling wizardry and trick shot magic March 21st!
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#portlandme #portlandmaine #harlemglobetrotters #globies #crossinsurancearena #crossarena      
  • We’re 💕OBSESSED 💕 with Cirque du Soleil’s first ever ice show + this: Buy One, Get One 50% off, only until Valentine’s Day, using promo code LOVE. Subject to availability.